The Director of Resident Care is responsible for management of the nursing services department and for the direction and supervision of all nursing services functions and activities. Responsible for the quality of resident care and ensures that sufficient and properly prepared personnel carry out the functions of nursing service. Is knowledgeable of social, economic and legal issues affecting the health care systems and seeks all opportunities for keeping staff up-to-date in health care practices. Develops, directs the implementation and ensures compliance of standard of nursing practice that promotes optimum health care delivery.
Develops and maintains nursing practice through application of the facility’s philosophy, mission and approved policies & procedures; provides competent staff for all levels of resident care in cooperation with Administration and Staff Development; interviews and explains job duties to the licensed staff; directs nursing office staff to produce optimum resident care and services; directs medical records staff and reviews medical records on a routine basis to ensure compliance; cooperates with all departments to provide quality care and services for all phases of the residents' care and needs.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities necessary to perform the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Specific responsibilities of the position include, but are not limited to, the following:
- Makes rounds to assess quality of resident care and staff compliance.
- Ensures all nursing units are staffed according to residents’ acuity and needs.
- Recruits and interviews new licensed nursing employees; and counsels, disciplines or terminates nursing employees, as needed.
- Attends or assures that nursing representative attends and is active in necessary facility meetings.
- Deals with employee performance issues (counsel, discipline, terminate & monitor).
- Directs and monitors to determine adequate documentation is being done on a daily basis.
- Investigates complaints, grievances and allegations of abuse or neglect concerning nursing service and/or nursing personnel.
- Promotes harmonious relationships and favorable attitudes among health care team.
- Plans and cooperates with Administration on operations, budgets & special projects as requested.
- Collaborates with Medical Director to assure quality care is given to all residents.
- Works in collaboration with Infection Control Nurse to ensure staff education, monitoring for & reporting infections, compliance with infection control policies and procedures & high standards of cleanliness throughout the facility to prevent and control the spread of infectious disease.
- Develops policies and procedures that are in compliance with current regulatory requirements and professional standards of practice to achieve quality care to residents.
- Develops job descriptions for all nursing personnel in coordination with Human Resources.
- Prepares evaluations for supervisory personnel.
- Maintains safety, fire, disaster, blood borne pathogens, tuberculosis exposure, pandemic plans, OSHA and other programs in cooperation with Administration.
- Conducts monthly staff meetings, Team Manager Nurse meetings and monthly nursing supervisors meetings.
- Establishes appropriate health and safety rules related to the work environment of the employees within the nursing department.
- Have ability to manage stress tolerance, pressure and anxiety.
- EDUCATION: Associate’s degree from an accredited school of nursing is necessary. Completion of Bachelor’s degree is preferred.
- CERTIFICATION: Current RN license is required. Employee must be in good standing with the state. Possession of a current Basic Life Support for Health Care Providers CPR certificate is required.
- EXPERIENCE: Sufficient experience in order to perform daily tasks with an understanding of the duties involved. Must have a minimum of five (5) years general nursing experience, with at least two (2) years in long-term care and two (2) years’ experience in either supervision, administration, consultation or involvement in the long-term care survey process.
- NURSING: Knowledge of the principles, standards, and methods of professional nursing and the practices of the skilled care and rehabilitation of residents.
- MEDICINE: Knowledge of the information and techniques needed to diagnose and treat residents. Includes knowledge of medical symptoms and treatment alternatives, preventative health care measures, and drug properties and interactions.
- PSYCHOLOGY: Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods.
- CUSTOMER AND PERSONAL SERVICE: Knowledge of principles and processes for providing excellent customer and personal services. This includes, but is not limited to, meeting the quality standards for sound nursing techniques and treatment practices, knowledge of medical treatments, and health care sanitation and hygiene, in a manner which promotes resident satisfaction.
- ENGLISH LANGUAGE: Must have the ability to read, write, and follow oral and written directions at a level necessary to accomplish the job.
- THERAPY AND COUNSELING: Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
- MATHEMATICS: Ability to perform basic mathematics for medication disbursement, weight calculations and intake/output measurement to perform duties.
- CHEMISTRY: Knowledge of the chemical composition and properties of substances and of the chemical processes and transformations that they undergo as it relates to the position.
- EDUCATION AND TRAINING: Completion of a state-approved RN training program.
- ADMINISTRATION AND MANAGEMENT: Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- SAFETY AND SECURITY: Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of staff and residents, data, and the Facility as a whole.
- ACTIVE LISTENING: Ability to give full attention to what others are saying. Taking time to understand the points being made, and asking questions, if appropriate. Ability to hear and respond to residents.
- CRITICAL THINKING: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- COMMUNICATION: Ability to communicate effectively across the organization in English. Includes the ability to read, comprehend, and interpret documents such as safety rules and procedure manuals and the aptitude to write routine reports and correspondence. Ability to speak effectively and be understood by others.
- DELEGATION: Ability to delegate work assignments and monitor delegated activities.
- QUALITY MANAGEMENT: Looks for ways to improve and promote quality and demonstrates accuracy and thoroughness.
- MONITORING: Assessing performance of self, other individuals, or the Facility to make improvements or take corrective action.
- SERVICE ORIENTATION: Actively looking for new ways to help others.
- PROBLEM SENSITIVITY: Ability to tell when something is wrong or is likely to go wrong. It includes recognizing and solving problems.
- ORGANIZING, PLANNING & PRIORITIZING WORK: Ability to develop plans in order to organize, set priorities, and accomplish daily duties.
- JUDGMENT AND DECISION MAKING: Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- INDUCTIVE REASONING: Ability to combine pieces of information to form general rules or conclusions and finding a relationship among seemingly unrelated events.
- DEDUCTIVE REASONING: The ability to apply general rules to specific problems to produce answers that make sense.
- TEAMWORK: Ability to work well with supervisors, peers, and subordinates to achieve goals. Readily gives and receives help and values the contribution of teammates.
- ATTENTION TO DETAIL: Being careful, accurate and thorough in completing work-related tasks.
- EMOTIONAL STABILITY: Ability to cope with the stresses of the environment.
- DEPENDABILITY: Reliable, responsible, and dependable, while fulfilling obligations. Must be capable of maintaining regular attendance.
- INTEGRITY: Ability to be an honest and ethical employee while exercising both patience and tact and complying with the Facility’s policies and procedures.
- TECHNICAL: Ability to understand equipment function and operation such as lifting equipment, oxygen usage, and other medical equipment used in the performance of duties. Ability to use computer technology and various programs with training as needed to complete job duties.
Employee should possess a genuine sensitivity towards the needs and feelings of others and have the ability to deal with a variety of personalities and constant changing environment.
All nursing staff.
- The Facility is required to employ Nursing Supervisors 24 hours per day, 7 days per week. Shifts may vary based on the needs of the Facility.
- Although unlikely, local and out-of-town travel may be required for training purposes. Average travel expectation is less than 10%.
Our Facility is committed to compliance with program requirements and ensuring that employees understand the value the Facility places on its compliance program. All relevant personnel will participate in compliance education and training programs of the Facility. Employees will be required to have a minimum number of educational hours per year, as appropriate, as part of their employment responsibilities. Participation in training programs is a condition of continued employment. These training requirements will be a factor in each employee’s annual evaluation.
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Physical Demands: While performing the duties of this job, the employee is required to walk, reach, climb, bend, stoop, lift, grasp, balance, push, and pull residents. The employee must be able to lift, push, and/or move up to 25 pounds, with or without assistance. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Additionally, employees must have the ability to hear and respond, distinguish smells, tastes, and temperatures.
- Work Environment: While performing the duties of this job, the employee may be exposed to hazardous chemicals, infectious waste, blood and body fluid, diseases, and conditions prevalent at the time. Employees may also be subject to emotionally distraught residents, family members, visitors, and personnel. The noise level in the work environment is typically minimal to moderate.
The Health Insurance Portability and Accountability Act (HIPAA), signed into federal law in 1996, set national standards regarding security and privacy of a person’s health information.
Our Facility is committed to protecting the privacy, security, and integrity of individually identifiable health information received from or, on the behalf of, our employees. Our Facility adheres to the highest standards in integrity in the performance of its business and is prepared to maintain compliance with HIPAA and other regulatory requirements by adopting and adjusting policies and processes as necessary.
Employees will hold confidential any proprietary information including all resident records, medical documentation and third party insurance information. All resident medical records shall be treated as confidential so as to comply with all applicable laws regarding the confidentiality of resident records, including, without limitation, the privacy and security standards promulgated under the Health Insurance Portability and Accountability Act of 1996 ("HIPAA"). Employees do not divulge, disclose or communicate to any person or entity (other than as required by law), information affecting or relating to residents or employees.
|Employment Sector||Private Company|
|Job Field||Health Care|
|Type of Position||Full-Time Permanent|
|Education Required||Not Specified|
- Charles County
Member Since: Oct 28, 2015
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