ShadowObjects, LLC currently is looking to staff for an Application Systems Analyst to provide NAWCAD 7.2 IT/CS – NAVAIR National Help Desk support for the applications Syntallect and Symon.
JOB DUTIES/RESPONSIBILITIES: Under general direction and guidance, the successful candidate will provide a high level of support to users regarding phone, computer, application and platforms. You will be required to provide timely resolution to troubleshooting problems with applications and support existing systems. The ideal candidate will have the prior application experience and the ability to learn new systems for the NAVAIR National Help Desk.
Experience with windows servers, including patching, security settings and troubleshooting
General knowledge of networking protocols, devices and architecture will be an asset in understanding ACD system functionality
Understanding of DoD security posture and have knowledge of remediating webserver, application and other vulnerabilities.
Perform upgrades, system maintenance and vulnerability remediation.
Troubleshoot call routing, dial plan, queuing and hardware malfunctions.
Design and deploy and maintain digital signage solutions to national customer base.
Implemented CaC authentication for telephony application.
Strong analytic and problem-solving skills.
Strong written and verbal communication.
Time management skills.
Ability to learn new tasks quickly.
Ability to manage multiple priorities simultaneously.
Strong research skills.
EDUCATION REQUIREMENTS: Bachelor’s Degree Preferred
SECURITY CLEARANCE REQUIREMENT: Secret
Response: Please submit Resume to firstname.lastname@example.org
|Employment Sector||Private Company|
|Job Field||Information Technology|
|Type of Position||Full-Time Permanent|
|Education Required||Not Specified|
- St. Mary's County
- Patuxent River
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