St. Mary's Lighting and Electrical Supply has an immediate opening for a counter sales associate.
Brief Description: The Sales Associate position is responsible for providing sales and customer service support. The Primary responsibilities include: customer product selection, pricing/quoting, order entry and follow-up of sale to completion. Customer service and sales are achieved through answering incoming phones and assisting the walk-in customer.
Obtains orders by answering telephone calls & assisting walk-in customers, verifying and entering items, transferring orders to fulfillment, explain stock-outs and expected delivery dates
Increases orders by suggesting related items, explaining features, and checking customer’s buying history
Keeps abreast of new products
Identifies ways for continuous improvement of processes
Prepares, generates and follows up on verbal or written quotations to secure orders or determine reason for loss of order
Understand basic product capabilities, warranties, product usage and challenges to further educate your customer partners
Prepares replies, credit forms (such as RMA, price adjustment)
Reviews open customer order reports and takes action on open items; specifically, those items that may be at risk in meeting the customer’s promised delivery dates.
Insure counter area and other areas are neat, clean, and well stocked at all times
Essential Job Tasks:
Ability to perform multiple task simultaneously
Ability to work in a team environment
Ability to communicate clearly, both verbally and in written form
Attention to detail
Ability to use a win-win approach to resolve controversy; stay objective
Ability to prepare for emerging customer needs
- Strong communication skills, mechanical aptitude, good math and computer skills plus the ability to adapt quickly to changes
Required experience: Industry related experience (sales & products)
Required education: High school or equivalent
Required: Valid Driver’s license
Performing physical job duties may include bending/stooping, kneeling, carrying, standing, climbing ladders, and gripping and twisting
Must be able to lift, push, pull or move a minimum of 50 pounds
Performing physical job duties may include long periods of time standing
Must possess good vision, hearing and speaking abilities
|Employment Sector||Private Company|
|Type of Position||Full-Time Permanent|
|Start Date||Wednesday, April 11, 2018|
Member Since: May 18, 2016
Lexington Park, Maryland
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