SERVICE DISPATCHER 
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Listing No. 57004 posted on 22 May (Expires on 21 Jun)

Classified         Views: 588

KELLY GENERATOR & EQUIPMENT, INC.,

and

KELLY GENERATOR & EQUIPMENT OF PA & WV, INC.,

 

is a full service distributor of emergency standby and prime power located in one of the largest demand markets for power generation in the country.  We are located in the mid-Atlantic region servicing Delaware, Maryland, Washington DC, Northern Virginia, West Virginia, and Western Pennsylvania.   

 

We offer SALES, SERVICE, PARTS, RENTALS & TRAINING

WE PROVIDE RENTAL GENERATORS – 20kW UP TO 2 MEGS
(1.5 MEGS are available with the ability to provide 9.5 MEGS when paralleled)

Have an immediate opening for a DISPATCHER at our Owings, Maryland facility. 

Hours:  Monday – Friday, 8:00 a.m. – 4:30 p.m., but could be flexible

RESPONSIBILITIES

  • Responsible for scheduling assigned technicians on a daily basis
  • Utilize MapQuest and GPS software for dispatching technicians
  • Effective communication with technicians to make sure they have all parts to complete assigned jobs
  • Schedule all emergency calls
  • Ensure timely scheduling of maintenance contracts, quoted jobs and warranty repairs
  • Communicating with customers and obtaining accurate information in order to schedule jobs
  • Ensure accurate information is updated in current software
  • Manage the scheduling of the “On Call” list with Dispatchers and select personnel
  • Understand work responsibilities applicable to the Dispatch Team

Other responsibilities:

  •  Provide technician's weekly work schedules
  •  Assist technicians throughout the day with any issues encountered
  •  Take customer calls, coordinate appointments including Planned Maintenance
  •  Review technician's paperwork
  •  Assist in technician inventory
  •  Process Parts Requests and information needed for a Planned Maintenance service
  •  Maintain accurate job notes in dispatch tickets
  • Comply with professional appearance
  • Organize, prioritize work assignments

REQUIREMENTS:

College, High School, GED or Vo-Tech School.

At least 5 years of dispatching experience preferred

Military a plus

BENEFITS

Medical, dental, vision, 401(k), profit sharing, PTO, accrued time, paid holidays and more.

  • Listing No.
  • 57004
  • Company Name
  • Kelly Generator & Equipment,
Employment Sector Private Company
Job Field customer service
Type of Position Full-Time Permanent
Education Required High School
Years of Experience Required more
Start Date Monday, June 4, 2018
  • County
  • Calvert County
  • City
  • Owings
Advertiser: DKelly
Member Since: May 8, 2015
  410-257-5225
  Owings, Maryland
  Visit My Web Site
  dkelly[at]kge.com

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