SERVICE DISPATCHER 
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Listing No. 61774 posted on 19 Oct (Expires on 18 Nov)

Classified         Views: 559

KELLY GENERATOR & EQUIPMENT, INC.,

and

KELLY GENERATOR & EQUIPMENT OF PA & WV, INC.,

 

is a full service distributor of emergency standby and prime power located in one of the largest demand markets for power generation in the country.  We are located in the mid-Atlantic region servicing Delaware, Maryland, Washington DC, Northern Virginia, West Virginia, and Western Pennsylvania.   

 

We offer SALES, SERVICE, PARTS, RENTALS & TRAINING

WE PROVIDE RENTAL GENERATORS – 20kW UP TO 2 MEGS
(1.5 MEGS are available with the ability to provide 9.5 MEGS when paralleled)

Have an immediate opening for a DISPATCHER at our Owings, Maryland facility. 

Hours:  Monday – Friday, 8:00 a.m. – 4:30 p.m., but could be flexible

RESPONSIBILITIES

  • Work with Field Service Managers (FSM) and schedule technicians that fall under assigned team.
  •  Consult with Field Service Managers on all troubleshoot calls.
  • Schedule according to best geographical location and technician certification that is required for each job.
  •  Support technicians for parts and tools for assigned work.
  • Ensure scheduling and billing goals are met
  • Follow processes in place and remain consistent
  • Prepare maintenance, service repairs and time and material invoices for assigned technicians daily
  • Handle customer inquiries in a timely manner and according to company guidelines
  • Work with Customer Service to track issues for needed improvements
  • Rotate on-call following guidelines set in place
  • Maintains professional appearance
  • Assist in other duties as assigned

REQUIREMENTS:

College, High School, GED or Vo-Tech School.

At least 5 years of dispatching experience preferred

Military a plus

BENEFITS

Medical, dental, vision, 401(k), profit sharing, PTO, accrued time, paid holidays and more.

  • Listing No.
  • 61774
  • Company Name
  • Kelly Generator & Equipment,
Employment Sector Private Company
Job Field customer service
Type of Position Full-Time Permanent
Education Required High School
Years of Experience Required more
Start Date Monday, June 4, 2018
  • County
  • Calvert County
  • City
  • Owings
Advertiser: DKelly
Member Since: May 8, 2015
  410-257-5225
  Owings, Maryland
  Visit My Web Site
  dkelly[at]kge.com

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