Customer Service Representative 
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Listing No. 68038 posted on 14 Jun (Expires on 14 Jul)

Classified         Views: 337

Eagle Tire & Automotive in Dunkirk is looking for an experienced customer service representative/ office administrator. We are a full service garage, servicing all makes and models, foreign and domestic. We are a local family-owned and operated business with a loyal client base. Tasks of this position include, but are not limited to:

  • Listens closely to each customer’s needs and documents them
  • Demonstrates an energetic response to every customer and vendor, on the phone or in person
  • Monitors and optimizes the customer experience on the sales floor and ensures customers are kept up-to-date on their cars progress.
  • Create customer and vehicle specific service tickets
  • Process customer payments
  • Filing paperwork
  • Managing supplies inventory
  • Communicates accurately with service technicians to ensure timely delivery of the specified service

Preferred skills and experience include:

  • Experience in the automotive industry
  • Experience using Microsoft Office
  • Strong reading, writing, verbal, and arithmetic skills.
  • Ability to understand and follow verbal and written instructions
  • Positive and friendly demeanor
  • Excellent problem solving skills
  • Excellent communication skills
  • Listing No.
  • 68038
Job Field Not Specified
Type of Position Not Specified
Education Required Not Specified
  • County
  • Calvert County
  • City
  • Dunkirk
Advertiser: EagleTirePros
Member Since: Jul 4, 2017
Fax: 410-257-3055
  Dunkirk, Maryland
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