We’re a fast-growing credit union worth $1 billion in assets with 12 branches, serving 87,000 members across seven counties in Maryland. We know who we are, who we serve, and where we are going. Our core purpose is serving the education community and we are proud of our values of integrity, competence, commitment and respect. Our vision is to be the premier financial services provider for the education community.
About The Career Opportunity
We are currently seeking a high-performing Member Service Representative, who is focused on helping our members achieve their financial goals and dreams. The Member Service Representative provides a variety of sales and service functions such as assisting our members in understanding all of the valuable & unique differences which an Educational Systems Federal Credit Union membership offers and by supporting the Branch Manager in maintaining a member focused sales and service culture within the branch. The Member Services Representative also supports the Credit Union’s membership and asset growth goals by participating in sales campaigns and community outreach events,as determined by the Branch Manager. This requires the willingness to go the extra mile to assist our members by effectively cross-selling the products and services that meet the member’s specific needs.
High school diploma or equivalent (GED), Associate degree preferred. Minimum of 2 years financial experience required. Must have experience selling and cross selling products or services or sales training. Must be able to meet and /or exceed sales goals. Ability to perform routine mathematical calculations. Ability to communicate effectively. Ability to function in a financial institution branch environment and utilize standard office equipment including but not limited to:PC, 10 key calculator, fax, copier, telephone, etc.