Job Title: Front Desk Employee

Location: Ultimate Therapy, Leonardtown, MD

Position: Part-Time

Are you friendly, organized and want to be a part of a supportive team? At Ultimate Therapy, we are dedicated to providing top-notch physical therapy services to our community. Our team is committed to creating a welcoming and supportive environment for our patients. We are currently seeking a friendly and organized Front Desk Employee to join our team.

Key Responsibilities:

Patient Interaction: Greet patients warmly, check them in, and manage their appointments with a positive attitude.

Scheduling: Coordinate and schedule patient appointments, handle rescheduling, and manage cancellations efficiently.

Administrative Tasks: Answer phones, respond to emails, and handle correspondence. Maintain patient records and ensure they are up-to-date.

Insurance and Billing: Verify insurance information, assist with billing inquiries, and process payments.

Office Management: Ensure the front desk area is organized and welcoming.  Maintain a clean work environment.

Qualifications:

Experience: Previous experience in a front desk or customer service role is preferred but not required.

Skills: Excellent communication and interpersonal skills. 

Attributes: Friendly, professional, and detail-oriented with strong organizational skills. Ability to handle multiple tasks and work well in a fast-paced environment.

Availability: Flexibility to work part-time.

Benefits:

Competitive pay

Flexible scheduling options

Supportive and friendly work environment