Business Development and Operations manager for a multiple site business.
Addressing and providing solutions for day to day business and staff concerns.
Managing quality control of services and products to customer standards.
Maintaining optimal expense ratio and researching potential savings.
Managing marketing programs and pairing with appropriate client base.
Training and mentorship of staff for future leadership roles in management.
Maintaining morale and team configurations that promote productivity.
Interviewing and hiring potential candidates.
Auditing employee time entries and processing payroll.
Scheduling shifts, leave and obtaining outside coverage.
Filing necessary paperwork for Insurance enrollment and benefit package.
Staff reviews, disciplinary actions and employment terminations.
Maintaining business and staff compliance with current Federal and State guidelines.
Training employees in use of company software, systems and policy.
Maintaining and auditing invoices for payment.
Speaking with clients about debts owed and collection of outstanding debts.
Review and Negotiating business contracts.
Processing both outgoing and incoming Insurance claims and payments.
Processing statements and collecting outstanding debts.
Building rapport with people of all ages and backgrounds.
Building relationships that last a lifetime by being genuine and caring about others.
Addressing people’s concerns and providing solutions with minimal assistance.
Providing a positive and stress free environment for others.
Operating a business phone system in a pleasant and professional manner at all times.
Highly proficient in operation of computers, most software and other electronics.
Microsoft Word, Excel, Powerpoint
Google Productivity Suite
Remote operation of office via third party software
Member Since: Jan 23, 2017
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