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Listing No. 47008 posted on 26 Jul (Expires on 25 Aug)

Classified         Views: 187

Dear Hiring Manager,

Please take a look at my attached resume for a detailed look at my skills and experience. Here's a snapshot of what I have to offer:
As my resume indicates, I possess years of progressive experience in a variety of areas such as Website Design, customer service, client interface, document conversion/Imaging, quality assurance, data entry, Accounts Payable and Receivable; etc.  I type 200+ Words Per Minute (WPM).

As government contracts were won or lost, I changed companies but always sought employment in IT and document conversion related work. Most recently, I left an Administrative position (as Hours/Pay was being cut) and started my own business in Web Site Development. While business was good, the expenses, tax burdens, and time commitments did not allow me to make ends meet. I still carry the ability, and experience, related to a Team Leader Position. I have experience with retail sales, acquisition forms, inventory, etc.

You'll find I am mature, reliable and dependable. Please take a minute to review my resume and consider the benefits my knowledge, skills and abilities can provide your company.

Please feel free to contact me if you would like to schedule an interview or have any questions. Thank you for your consideration.

Barbara Ball


27212 Danville Street,
Mechanicsville, MD 20659

Technical Support Representative skilled at resolving complex customer issues in a timely manner. Specializing in Document Conversion/Imaging, Quality Assurance Control, IT, Web development and Technical Manual Development.


Adobe Acrobat PRO
AUTOCAD Database
Microsoft Office Suite
Data / Document Conversion (XML, Frame Maker, PDF, etc)
Broad Vision and Quick Silver
Web Development and Design
Adobe Photoshop and Dreamweaver
Nuance Paperport Deluxe
OmniPage OCR for Conversion
Highly experienced with Quality Assurance Control

Self Employed    May 2010 to Current
BAB's Designs Webmaster/Developer

Use web development skills/experience to advise customers and assist them in developing a web presence (to include web site, Facebook and Twitter) that meets their needs.
Develop a draft website using Dreamweaver and/or Photoshop.
Conduct final review with customer, then post/host the site(s) and maintained.
Many websites to give as examples per request.

D.H. Steffens Company - March 2005 to April 2010
Lexington Park, MD
Administrative Assistant/Document Control Specialist

Webmaster for the company's website.
Receive/route all incoming phone calls
Type correspondence.
Utilize PaperPort scanning software to archive paperwork into electronic files.
Perform XML data tagging and PDF conversion for printing
Convert hard copy forms into fillable PDF files using Adobe Acrobat PRO
Conduct office inventory, configure and order needed supplies.
Scanned and indexed large drawings on a Large Format Scanner.
Scan and email reports, file project folders, update calendars.
Scan, edit, crop and package survey drawings appropriately for County submissions.

Symtech Corporation - April 2000 to February 2005
Alexandria, VA
Document Conversion/Systems Analyst

Support PMA-299 & PMA-207 at Naval Air Systems Command.
Reconstruct old damaged documents via scanning and editing using various software
Incorporate customer defined hyperlinks into PDF files
Develop technical manuals and other documents in PDF format

Metters, Industries - October 1999 to March 2000
Patuxent River, MD
Senior Analyst

Support PMA-299 at Naval Air Systems Command.
Update Technical Manuals and Maintenance Plans.
Scan and edit photo files for photo database.
Update, populate, and reconcile Navy budget and tracking applications.

Metters Industries - July 1998 to September 1999
Patuxent River, MD
Budget Analyst

Financial support of PMA-299.
Develop and maintain budget execution plans.
Track funds and monitor obligations and expenditures of funds.
Track travel expenditures and reconcile payment vouchers.
Update, populate, and reconcile various Navy budget applications.
Security Clearance: Background checked to secret but cleared up to classified level.

BG&E (CCNP) - November 1997 to June 1998
Lusby, MD
Administrative Assistant

Track, update and initiate Engineering Service Packages (ESP's),
Input results of all "Walk down" inspections
Route Urgent maintenance orders on a daily basis.
Track travel and training expenses
Input time sheets into Database System on a weekly basis.
Type letters, memos, confidential performance appraisals, etc.
Distribute mail, paychecks, procedures, technical manuals, etc.

BG&E (CCNP) - April 1995 to October 1997
Lusby, MD
Imaging/Document Control Processor

Provide Imaging Support to the Records Management Department.
Scanned A, B, C, D and E Size Schematic Drawings using a large wide format Scanner.
Perform document conversion to transfer text and graphic images to PDF.
Format  for electronic distribution or publishing.
Once documents and drawings were scanned; quality assurance was performed.

General Services Administration (GSA) - September 1991 to March 1995
Washington, D.C.
Secretary/Chief Assistant

Plan all clerical and administrative support duties.
Prepare and execute visit requests.
Type correspondence, forms, charts, Excel graphs, and flow charts.
Schedule conferences and make travel arrangements.
Chairman for the Combined Federal Campaign.
Security Clearance through GSA for White House Executive Building.

Applied Management Science - March 1988 to August 1991
Annapolis, MD
Accounts Payable and Accounts Receivable

Performed all duties related to balancing the General Ledger weekly.
Calculated employees time to produce payroll checks.
Payed expenses as they were due.
Received funds from customers; then made deposits and updated Receivable Ledger.


P.G. Community College (Degree)
Accounting I and II – Jan 1980 thru Dec 1981
Cobalt Programming – Jan 1982 thru Dec 1984

Southern Maryland Community College (Certificates)
PC Optimization and Repair – March 2007
Information Technology Advanced Web Development – April 2013 Programs used: Dreamweaver

Bowie High School
Diploma – Graduated 1979
  • Listing No.
  • 47008
Advertiser: laddora
Member Since: May 8, 2015
  Mechanicsville, Maryland

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